At The Brave Ember, we're not just passionate about creating enchanting fragrances and wax products that add warmth and charm to your spaces; we're also committed to ensuring that your beloved items reach you in the most efficient, safe, and friendly manner possible. We believe that shopping with us should be an experience that leaves you feeling empowered and cared for, every step of the way.

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Our shipping policy is designed with you in mind, focusing on simplicity, transparency, and peace of mind. Once you've selected your favorite products, we roll up our sleeves and get to work. We typically ship your order within 3-5 days of receiving it. This window allows us to carefully prepare, pack, and dispatch your order, ensuring that it arrives in perfect condition, ready to fill your life with delightful scents.

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We've partnered with reliable carriers to offer you a smooth delivery experience. While we do everything in our power to ensure your order arrives on time, please allow a little flexibility for any unforeseen delays that are out of our control. Rest assured, we'll keep you in the loop with tracking information, so you can watch your package's journey to your doorstep with excitement. Should you have any questions or need assistance, our friendly customer service team is here to help, embodying the warmth and kindness that The Brave Ember stands for. Thank you for choosing us to brighten your world with our fragrances.